Africa Luxury Travel Ops Lead

A luxury travel company is seeking an Operations & Experience Manager to lead the Africa Ops and Guest Experience team. This role demands a unique blend of technical logistics expertise and relationship management skills to ensure exceptional service delivery. The successful candidate will oversee proposal construction, create and maintain operational workflows, and manage real-time crises to enhance guest experience. Ideal candidates will have over 5 years of experience in luxury travel, strong leadership abilities, and a deep understanding of the African travel landscape.