TRAFFIC
Gauteng
Customer Experience Specialist - Multichannel Support
Pty
Job Description
A dynamic customer service firm in Randburg, South Africa, is seeking an energetic Customer Service Representative to enhance customer experience across various platforms. The successful candidate will possess superior interpersonal and communication skills, supported by a minimum of 2 years' experience in customer service. This role includes managing customer inquiries, improving service processes, and maintaining high levels of customer satisfaction. Candidates will enjoy benefits like great health insurance and a supportive work culture.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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