TRAFFIC
KwaZulu-Natal
Exports Logistics & Customer Success Specialist
Access Freight International
Job Description
Access Freight International in Durban is seeking a skilled Client Service Support professional to enhance client satisfaction through timely logistics and freight operations. The ideal candidate will have at least 3 years of experience in client service and logistics, skillfully processing orders and managing documentation.
Responsibilities include liaising with internal teams, responding to queries, and monitoring shipment progress within stringent service standards. A relevant qualification is preferred, and a solid understanding of MS Office is essential.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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