F&B Butler

Full time Kendrick Recruitment South Africa

Posted On 2026/01/29

• F&B / Restaurant
• R15,000 - R17,000
• City Cape Town
• State/Province Western Cape
• 7100

Butler - Luxury Hotel, Cape Town

Kendrick Recruitment is searching for an exceptional Butler to join a prestigious luxury hotel in Cape Town. This role is designed for a polished hospitality professional who lives for detail, anticipates guest needs before they arise, and delivers unforgettable, personalised service at the highest level.

This is not just service - this is luxury storytelling through experience.

What's on offer:

• Work in a refined, high-end luxury environment
• Be part of an elite guest experience team
• Excellent opportunity for career growth within luxury hospitality

The Role:

The Butler will be responsible for delivering a seamless, highly personalised service to VIP and Club guests, ensuring every interaction reflects world-class luxury standards. From guest arrival to departure, the Butler creates moments that surprise, delight, and exceed expectations.

Key responsibilities include:

• Deliver a bespoke guest experience at all times
• Provide hands-on service across reception, concierge, in-room dining, lounge, reservations and guest relations
• Anticipate and respond to guest requests promptly and professionally
• Build meaningful guest relationships by remembering names, preferences and special requirements
• Maintain accurate guest history and preferences on hotel systems
• Support lounge operations including breakfast, afternoon tea and cocktail service
• Ensure immaculate presentation, mise-en-place and service flow
• Assist with billing, cash handling and daily sales summaries
• Control stock, minimise wastage and conduct regular inventory checks
• Uphold hygiene, food safety and health & safety standards
• Maintain exceptional grooming, conduct and service etiquette
• Stay informed on hotel offerings, city attractions and events
• Actively participate in training and continuous service improvement

• 2-3 years' experience in luxury hospitality or F&B service
• Qualification from a recognised hotel management school (advantageous)
• Butler Academy training (advantageous)
• Strong knowledge of food & beverage service, wines, spirits and luxury dining etiquette
• Confident, polished and service-driven personality
• Fluent in English (additional languages are a strong advantage)

If you are a highly professional, detail-oriented hospitality expert ready to deliver world-class service, this is the role for you!