Fixed-Term Assistant Store Manager - Starbucks Queenstown

"With every cup, with every conversation, with every community - we nurture the limitless possibilities of human connection"

From simple beginnings 52 years ago with one store in Seattle, Starbucks is now a global brand across more than 50 countries and has been in New Zealand for 25 years with 35 stores around the country. At Starbucks it is all about connection and family! Starbucks New Zealand is owned and operated by a New Zealand business. Tahua Partners provides unique employment opportunities across multiple brands (Burger King, Popeye's, Number One Shoes and Hannah's), so you are part of a much larger family. People are at the heart of who we are, the people represent one of our pillars here at Starbucks. We believe that working together with each other, our customers, and our community makes a positive impact - that is what defines family at Starbucks. Starbucks creates that warm and welcoming environment that makes you want to keep coming back. It is a place where you meet lifelong friends and get to be a part of something bigger than coffee. What are we looking for? Aside from creating that amazing customer experience, we want to work with you to create an amazing work environment for the team (from Barista to Store Manager), consistently make drinks that is of the highest quality, serve food fast and hot, and get down and dirty to make the store spotless for our customers. We also want an enterprising person who has a positive mindset and is quick, calm, and collected.

Starbucks is the place-to-be! Are you ready to be part of our community?

As an Assistant Store Manager, you will need to:

• Forward plan for staffing and scheduling needs, not just building a roster.
• Ensure training is consistently planned, communicated, completed, and recorded.
• Coach partners to bring the best out in their development, and occasionally have some difficult conversations.
• Establish and maintain store cleanliness, organisation and stock PAR levels.
• Maintain consistent Starbucks operational standards.
• Plan and prioritise store operations.
• Identify trends and guide activity that improves results in your stores.

To be successful in this role you will need:

• Proven experience in hospitality/retail operation management.
• Passion for customer service and creating special customer moments.
• Strong time management and organisational skills.
• Experience coaching and training staff.
• Ability to communicate effectively.
• Ability to drive practices that embody Starbucks Mission and Values.
• A mindset that problems are improvements.

Starbucks NZ offers:

• Team Tahua Family provides access to discounts and growth opportunities across Burger King, Hannah's and Number One Shoes.
• The opportunity to work for a highly regarded global brand.
• Working for a socially responsible brand and a company that truly values you.
• Full training and career progression.
• A great working environment and culture, growing from our Starbucks NZ values of Trust, Excellence, Authenticity and Manaakitanga.