General Assistant (Internal Applications Only - Queenstown Central)

General Assistant (Internal Applications Only - Queenstown Central) - Cashbuild Queenstown Full-time Negotiable

About the job: General Assistant (Internal Applications Only - Queenstown Central)

• Provide comprehensive customer service in-store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
• Advise and assist customers on correct products and queries; assist with and resolve customer complaints.
• Merchandising standards: ensure bulk stock areas are merchandised safely and according to store layout plan; area of responsibility fully merchandised according to store layout and planograms.
• Housekeeping: maintain an obstacle-free area; merchandise stock immediately after receipt; ensure customers can enter/exit your aisle safely; correct shelf price labelling; complete duty checklists (when applicable, e.g., canteen and toilet/showers schedule).
• Safety (OHSA) requirements: comply with safety practices (use of safety gear, ensure safety of customers and staff); report discrepancies to the Store Manager; manage stock loss; report damaged stock within area of responsibility.

• Integrity: comply with generally accepted standards; keep promises; create realistic expectations; be sincere; handle sensitive information carefully; be aware of values and boundaries.
• Accuracy: handle detailed information, work in an orderly fashion, ensure tasks are completed accurately from start to finish; prevent mistakes; review work for mistakes.
• Client focus: identify and respond to clients' wishes and needs; deal with clients in a friendly manner; involve the client in resolution of problems; make clients feel welcome; approach questions with a can-do attitude.
• Personal development: be aware of strengths and weaknesses; seek opportunities for personal development; follow training programmes; seek experiences to gain knowledge; ask for feedback to learn.

• Minimum Grade 10 or NQF 3 with 1 year of related experience, or Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willing to work shifts, weekends and public holidays.
• Able to work under pressure.

About the company: Cashbuild