TRAFFIC
Western Cape
Global L&D Trainer for Customer Service & BPO
Boomerang Marketing
Job Description
Boomerang Marketing is looking for a Learning & Development Trainer to design, facilitate, and evaluate training initiatives in Cape Town. The ideal candidate will have BPO experience, excellent communication skills, and a background in coaching or mentorship. Responsibilities include training delivery across various domains, mentoring employees, and ensuring compliance with standards. This role offers a dynamic environment with opportunities for personal and professional growth as well as a competitive salary package.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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