TRAFFIC
Western Cape
Global-Ready Software Support Analyst Hybrid & Remote
MRI India
Job Description
MRI India is seeking a Software Support Analyst to join their Cape Town team. This role involves understanding MRI software and providing top-notch customer service throughout the support case lifecycle, maintaining high customer satisfaction.
The analyst will work hybrid hours, blending on-site and remote work while achieving KPIs. The position includes competitive benefits like 25 days of annual leave, a medical aid scheme, and opportunities for professional development.
About This Role
Career insights for Software Quality Assurance Analysts and Testers positions
Salary Benchmark
$101,800/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Reading Comprehension
Active Listening
Critical Thinking
Speaking
Writing
Common Technologies
Apache Kafka
Apache Maven
Git
Airtable
Apache Hive
Blackboard Learn
Micro Focus LoadRunner Professional
Selenium
Software Quality Assurance Analysts and Testers Insights
Job Outlook
This career will grow rapidly in the next few years.
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