Night Shift QA & Compliance Coach

A leading quality assurance firm in Johannesburg is seeking a Quality Audit Assessor to enhance collection and customer service outcomes. The role involves managing quality control for Call Centre agents and conducting thorough audits. Candidates should have at least 1-2 years of experience in quality and compliance coaching and be proficient in MS Office. This position requires working night shifts and is ideal for detail-oriented individuals with strong communication skills.