TRAFFIC
Western Cape
On-site Cape Town Operations Lead - Contact Centre
Convergys
South African Rand . ZAR 300,000 - 400,000
Job Description
A leading global technology firm in Cape Town is seeking an Operations Manager to oversee the contact centre team handling UK home insurance queries. The ideal candidate will have strong leadership skills and a minimum of 3-5 years' experience in a call center environment. Responsibilities include ensuring compliance with standards, driving performance improvements, and managing stakeholder relationships. This role involves occasional travel to the UK for business meetings. A competitive salary and benefits package is offered.
Job Overview
Date Posted
05 Mar 2026
Salary
South African Rand . ZAR
300,000 - 400,000
Location
Western Cape, South Africa