Operations Manager: Student Accommodation (JB5916)

Johannesburg CBD
R - R CTC per month
Benefits include: group life, death and funeral cover, cell phone and laptop will be provided
Permanent

A well-established student accommodation provider is seeking a structured and detail-oriented Student Accommodation Operations Manager to oversee housing administration, occupancy coordination, and student accommodation processes within a high-volume residence environment. This role requires a highly organised individual who can manage applications, allocations, student queries, and administrative controls while ensuring operational efficiency and a positive student experience. You will play a key role in supporting occupancy targets, maintaining accurate records, and ensuring smooth day-to-day accommodation operations.

• Diploma or Degree in Property Management, Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years' experience within student accommodation or residential property administration.
• Strong administrative and organisational skills.
• Experience managing room allocations and occupancy records.
• Ability to handle high volumes of queries in a structured manner.
• Computer literate.
• Strong communication skills.
• Ability to work in a fast-paced environment.

• Process student housing applications and contracts.
• Manage room allocations and maintain accurate occupancy records.
• Coordinate check-in and check-out procedures.
• Ensure all documentation is accurately processed and stored.

• Respond to student accommodation queries professionally and efficiently.
• Resolve housing-related concerns within set turnaround times.
• Escalate complex issues where required.

• Work closely with facilities and maintenance teams to ensure room readiness.
• Coordinate with internal departments to support occupancy targets.
• Monitor vacancy levels and report on occupancy trends.

• Ensure adherence to company policies and housing procedures.
• Maintain accurate reporting and administrative control.
• Support audits and internal compliance requirements.

Please do not apply using scanned CVs; no supporting documentation is required at this point, this will be requested later.

All backgrounds are welcomed, with no bias. All are considered based on requirements.