QA Tester - Telecom (Order Management & ServiceNow)

We are seeking a detail-oriented QA Tester with strong experience in the Telecom domain, particularly in Order Management systems. The ideal candidate should have hands-on experience with ServiceNow testing and working knowledge of ATF (Automated Test Framework). The role involves functional, integration, and regression testing across telecom workflows and service fulfillment processes.

• Perform functional and integration testing for Telecom Order Management systems
• Validate end-to-end order lifecycle (Order Capture, Provisioning, Activation, Billing integration)
• Design, develop, and execute test cases, test scenarios, and test scripts
• Conduct testing in ServiceNow modules and workflows
• Create and maintain ATF test scripts within ServiceNow
• Identify, log, and track defects using defect management tools
• Collaborate with business analysts, developers, and stakeholders to clarify requirements
• Participate in test planning, estimation, and test strategy discussions
• Support UAT and production validation activities

• 3+ years of experience in Software Testing / QA
• Strong experience in Telecom domain, specifically in Order Management systems
• Hands-on experience with ServiceNow platform testing
• Working knowledge of ATF (Automated Test Framework) in ServiceNow
• Good understanding of telecom business processes (Order to Activate lifecycle)
• Experience in API testing and integration testing
• Knowledge of SQL and basic data validation
• Familiarity with Agile / Scrum methodologies
• Strong analytical and problem-solving skills