Senior Project Administrator - Delivery Lead

A leading South African ISP is seeking a Senior Project Administrator to oversee delivery processes, manage escalations, and ensure service commitments are met. The ideal candidate should have strong problem-solving abilities and at least 2 years of experience in a high-volume customer service environment. Responsibilities include handling queries, monitoring performance, and supporting team members. Join an innovative company that prioritizes customer experience and provides great employee benefits, including medical aid contributions and wellness programs.