TRAFFIC
KwaZulu-Natal
UK-Facing Customer Support Specialist
The Unlimited
Job Description
The Unlimited in Durban, South Africa is looking for a Customer Service Specialist to provide exceptional service through voice and chat channels. The ideal candidate will be a brand ambassador for the company, responding to customer queries with professionalism and empathy.
The role requires strong English communication skills, a customer-centric mindset, and the ability to manage multiple interactions efficiently. This position offers performance-based incentives and opportunities for career growth.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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