TRAFFIC
Gauteng
Voice Agent: Fraud & Customer Care (English) - Process Associate
Genpact
South African Rand . ZAR 50,000 - 200,000
Job Description
A global services company in Johannesburg is seeking a Banking Customer Care Agent. This role involves managing calls related to fraud, assisting clients by resolving inquiries, and providing information on services. Candidates must have at least a high school diploma and 85% English proficiency. Basic knowledge of Word and Excel is expected. Join a dynamic team focused on innovation and customer service excellence. This position offers career growth opportunities in a supportive environment.
Job Overview
Date Posted
27 Feb 2026
Salary
South African Rand . ZAR
50,000 - 200,000
Location
Gauteng, South Africa