TRAFFIC Western Cape

Base Administrator

Lesaka Technologies
South African Rand . ZAR 200,000 - 300,000

Job Description

Overview

A vacancy exists for Base Administrator within the Merchant Division, in Cape Town.

The Base Administrator will report to the Regional Admin Supervisor by handling a range of administrative duties to ensure smooth and efficient operations. This role involves maintaining accurate records, managing communications, and assisting with various administrative tasks as required.

Responsibilities
  • Reports and Dashboards
    • Managing daily, weekly, and/or monthly reports that show the effectiveness of the various business units
    • Distributing said reports in the form of dashboards to the relevant Agent/Sales Manager
  • Kazang Retentions Worksheets - Device drop-offs
    • Using reports to identify devices that stop trading
    • Escalating these to the relevant Sales Executive/ Agent
    • Ensure that any issues related to this are resolved satisfactorily by escalating to the relevant department head.
  • General Sales Administration
    • Completes various admin tasks
    • Base Administration Responsibilities
    • Device orders
    • Stock Take
    • Any ad-hoc administration as required by the company
    • Does ad-hoc support work for the Regional Manager
    • Work weekends where necessary
Qualifications and requirements
  • Matric/Grade 12
  • 3 - 5 years administrative experience
  • Experience in working with Data
  • Experience with CRM Systems - CR, Freshdesk
Technical Skills
  • Computer literacy - MS Office suite
  • Advanced Excel - preferred
Behavioural Competencies
  • Able to work independently as well as a member of team
  • Self-starter
  • Self-Management
  • Willing to work in a productive team
  • Excited about new ventures and eager to learn

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