Business Analyst (12 months FTC)

Job category: Product Manager/ Functional or Business Analyst

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: Yes

To investigate, document and implement technology systems. The incumbent will assist the development team with the required project documentation, testing and user communication. Furthermore, will act as the key link between business stakeholders, project managers and developers to ensure that system solutions align with strategy, business needs and governance standards.

Business Analysis & Requirements Management

• Engage stakeholders to elicit, document, and validate business, functional, and non-functional requirements.
• Develop Business Requirements Specifications (BRS), Functional Requirements Documents (FRD), and User Stories with clear acceptance criteria.
• Translate strategic objectives into detailed system requirements aligned with the Transformation Fund's operational goals.
• Ensure traceability of requirements through to design, testing, and deployment.

• Map and analyse "as-is" and "to-be" processes across funding, capability, and market access functions.
• Collaborate with Process Engineers to identify gaps, redundancies, and automation opportunities.
• Define and maintain process documentation in accordance with governance standards.

• Work with developers, architects, and vendors to ensure technical solutions align with requirements.
• Participate in solution design workshops, system demonstrations, and user acceptance testing.
• Validate that delivered systems meet user expectations, compliance, and performance standards.

• Act as a liaison between business units and external vendors to ensure consistent understanding and delivery.
• Support Project Managers with scope definition, change requests, and impact assessments.
• Contribute to programme reporting (RAID logs, status reports, KPI dashboards) for governance committees.

• Work with data teams to define data models, validation rules, and integration requirements between systems (CRM, ERP, SQL, Telemetry).
• Support development of Power BI dashboards and performance metrics to monitor system utilisation and impact.

• At least 5 years' experience in business or systems analysis.

• Bachelor's degree in Information Systems, Computer Science, Business Management or Industrial Engineering.
• CBAP (Certified Business Analysis Professional), PMI-PBA (Professional in Business Analysis), ECBA (Entry Certificate in Business Analysis).

• Proactive and self-driven, able to take ownership of business outcomes.
• Logical and methodical, with an eye for both strategic alignment and operational detail.
• Curious and analytical, questioning assumptions to uncover true business needs.
• Collaborative and diplomatic, building trust across departments and external partners.
• Resilient under pressure, maintaining professionalism in high-stakes project environments.
• Ethical and accountable, aligning work with governance, PFMA, and POPIA principles.
• Innovative, embracing digital transformation and process automation opportunities.