TRAFFIC
Mpumalanga
Customer Experience Advisor - Digital & Self Service
firstrand
Job Description
firstrand is seeking individuals dedicated to providing a positive customer experience. Candidates will engage with customers to offer tailored product solutions and guide them towards effective service channels.
The role emphasizes ethical conduct and the significance of adhering to company policies. Successful applicants will be instrumental in enhancing customer interactions while contributing to the team's effectiveness and alignment with organisational values.
Application closing date is set for 30/06/26, and all appointments will follow FirstRand's Employment Equity plan.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
Similar Opportunities
Customer Service Intern Managed People Solutions Brackenfell Cape Town
Western Cape
View Job
UK-Facing Customer Support Specialist
KwaZulu-Natal
View Job
Sales Ops Supervisor - Elevate Call Center Performance
Gauteng
View Job
Customer Service Representative - Nights - Fixed Term Contract
Western Cape
View Job
Customer Service Champion - Resolve & Delight, Growth Path
Gauteng
View Job
Customer Service Representative: Imports
KwaZulu-Natal
View Job
Airport Customer Service Agent: Ticketing & Flight Support
Western Cape
View Job
Customer Success Manager
Western Cape
View Job
Hybrid Client Service & FAIS Specialist - 6 Sales/day
Gauteng
View Job
German Speaking Customer Advisor
KwaZulu-Natal
View Job