IT Administrator
Job Description
Teraco Data Environments
2026/02/12 Gauteng
Job Reference Number: ITA_JB5
Department: IT
Industry: Information Technology
Job Type: Permanent
Positions Available: 1
Salary: Market Related
The key function of this position is to be a IT Systems Engineer with a focus on assisting the Network & Server Engineers, IT Administrator and IT Systems Manager with day to day duties.
Note: this role has a requirement to support all sites. Therefore, it includes occasional travel to DBN and CPT, in addition to local travel in Johannesburg between sites.
Main Functions Of The Job- Install and configure of Laptop/ Desktops
- Ensuring Laptop/Desktop patches are up to date and applied
- Upgrading of Laptop/Desktop firmware as they get released
- Limited profile/password functions e.g. password resets
- Assisting new users
- Maintaining Printer
- Update Contact list on Ozone portal
- Remote Support to Users
- Log call with Dell for laptop related issues
- Able to support Mobile devices, configuration of Sandblast Connect and Sanblast Protect on mobile devices.
- Pre-setup of Desk for new starters
- Follow-up with users on daily reports where actions required e.g. reboots
- Follow-up with users where software patches must be applied e.g. Google Chrome, Apple patches etc
- Ensure that information security system conforms to the requirements of ISO 27001 within the responsibilities assigned to the role.
- Good Verbal skills
- Good understanding of Windows 10
- Knowledge of Microsoft applications
- Willingness to work overtime or flexible hours - standby shift on rotation
- Attention to detail imperative.
- Ability to multi-task is essential.
- Able to perform under pressure.
- Ability to adapt to change.
- Open to learn and grow essential.
- Take accountability and ownership.
- Rule follower
- Dependable
- Understanding of cyber security methodologies
- Good team player, self-confident, motivated, and independent
- Matric;
- Diploma in IT / Relevant tertiary qualification
- Must have a car and valid driver licence
- A+ and N+ qualification