TRAFFIC Eastern Cape

Lead Receptionist / Receptionist

The Independent Schools Council

Job Description

As the Lead Receptionist, you are the face of Forest School. You will lead the Front of House (FOH) team to provide a warm, professional, and seamless experience for all members of the school community-including current and prospective parents, pupils, and visitors.

Under the direction of the Director of Operations, you will oversee the daily logistics of the reception area, ensuring that administrative processes are robust, safeguarding protocols are strictly met, and the school's reputation for excellence is upheld at every touchpoint.

Why work at Forest?

There are many benefits of working at Forest school as staff are our single most important asset. Key benefits include:

  • Generous CPD budget
  • Comprehensive Professional Development Review system
  • Opportunities to contribute to the wider community via our extensive Outreach Programme
  • Free hot lunch (takeaway sandwich lunch also available) and refreshments throughout the day
  • 20% fee remission (pro-rata for part time staff) for children attending Forest which is applicable Y3-Y13
  • Subsidised membership to the Sylvestrian Leisure Centre
  • Membership of the School's Group Life Assurance scheme and Personal Accident Scheme
  • Contribution towards private medical insurance fees
  • Membership of a pension scheme

The School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service. We are an equal opportunities employer.

Safeguarding checks will be undertaken on all successful candidates in accordance with School policy. The safeguarding responsibilities of the post can be found in this job description and person specification.

NB The post is exempt from the Rehabilitation of Offenders Act 1974.

About This Role

Career insights for Receptionists and Information Clerks positions

Salary Benchmark
$35,840/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Speaking Active Listening Service Orientation Critical Thinking Reading Comprehension
Common Technologies
Email software HCL Notes Microsoft Outlook 365 Post-it App Google Docs Microsoft Word 365 Claim processing system software Claris FileMaker

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