Operations Administrator

Main Purpose of the Role

To efficiently manage administrative functions within a designated area, track projects, and provide operational support to management. The incumbent will be responsible for a range of administrative and project-related tasks, including financial project tracking, monthly reporting, communication with business units, and maintaining accurate records.

Education and Experience Required

• Matric (Grade 12) is a minimum requirement


• Strong financial background


• Advanced Microsoft Excel skills (including VLOOKUP, SUMIF, Pivot Tables, graphs, etc.)


• Experience in project tracking and administration


• Strong numerical and administrative skills


• Computer literate, with strong proficiency in Microsoft PowerPoint, Advanced Excel, and Microsoft Word


• Experience assisting with fleet administration and maintaining vehicle registers

Knowledge, Skills, and Competencies

• Ability to work effectively under pressure


• Strong administrative capabilities


• Excellent attention to detail


• Strong interpersonal and communication skills


• Ability to manage multiple tasks and assignments simultaneously


• Ability to meet deadlines in a fast-paced environment

Key Areas of Responsibility

The Administrator will be responsible for managing or supporting management in the following areas:

Operational and Administrative Support

• Provide operational support to General Managers, Regional Managers, COE, and the Sales Team


• Provide ad hoc support to Food Support Partners and Unit Managers


• Maintain and update company and regional information as required

Meeting and Diary Management

• Manage diaries and coordinate meetings, including scheduling participants, booking meeting rooms, and arranging required resources


• Prepare and distribute meeting agendas in advance


• Record accurate minutes and distribute them timeously

Project and Financial Support

• Assist with managing and tracking all Food Operations projects


• Assist with the monthly consolidation of financial graphs and presentation reports


• Support the preparation of PowerPoint presentations and documentation, ensuring accuracy and quality

Communication and Reporting

• Collate internal information from units and distribute internal communications to the business as required

Travel and Event Coordination

• Arrange travel and flight bookings for the General Manager and Regional Managers when required


• Coordinate social events related to the food business

Asset and Data Management

• Maintain control of the food asset register


• Assist with fleet administration and maintain the vehicle register


• Maintain the Food Operations database, including contracts, QBRs, HSE records, price increases, and other relevant reports

Stakeholder Coordination

• Liaise with PRP representatives and facilitate meetings and training sessions with General Managers, Regional Managers, and Unit Managers